- Kraken resolved a one-hour trading outage on October 30 that affected its spot and derivatives markets.
- The disruption impacted its website, mobile apps, REST, WebSocket and FIX API connections.
- Kraken has not disclosed the cause of the outage or the number of affected customers.
One of the leading crypto exchanges, Kraken, resolved a trading disruption that affected its spot and derivatives markets on October 30, after customers experienced problems connecting to the exchange and submitting orders across its trading platforms.
According to the exchange’s official status page, the incident began at 02:42 UTC (8:12 AM IST) and was resolved at 03:42 UTC (9:12 AM IST), lasting approximately one hour.
The disruption affected customers using Kraken’s website and mobile applications, along with traders connecting through its REST, WebSocket and FIX APIs. These services allow users to access market data, connect trading systems and submit orders to the exchange.
Kraken initially reported that it was investigating connectivity and order submission problems affecting both spot and derivatives clients. The exchange posted another update at 02:55 UTC, saying its investigation was continuing, before marking the incident as resolved less than an hour later.
Kraken Provides No Details on What Caused the Trading Disruption
The outage affected more than just customers using Kraken’s website or mobile app. Traders relying on automated systems and API connections also faced difficulties accessing the platform and placing orders.
REST and WebSocket APIs are commonly used by trading bots and other automated systems to interact with cryptocurrency exchanges. FIX connections are also used by institutional traders to communicate with trading platforms and manage orders.
However, Kraken has not disclosed what caused the disruption or whether it resulted from a technical failure in its trading infrastructure. The exchange also did not provide details about the number of affected customers, rejected orders or any financial losses resulting from the incident.
Kraken’s status page confirmed that the issue had been resolved at 03:42 UTC on October 30. The exchange has not announced any further details about the incident or published a technical explanation.
The disruption comes as cryptocurrency exchanges continue to face pressure to maintain reliable trading services, particularly during periods of market activity when delays in order execution can affect traders.
