- A “503 Service Temporarily Unavailable” notification had been viewed by website visitors.
- Throughout Coinbase’s history, similar occurrences have occurred several times.
Following a three-hour outage that started at 4:15 AM UTC, the cryptocurrency exchange Coinbase is back up. The status page for the exchange’s website indicates that it was back up and running at 07:42 UTC. Before, a “503 Service Temporarily Unavailable” notification had been viewed by website visitors.
Users’ absolute reliance on the reliable running of the exchange was driven home by the “503 Service Temporarily Unavailable” error notice that appeared on Coinbase website. Users may go back to trading and portfolio management without any further interruptions now that the site is fully working again.
Prompt Intervention
Coinbase Support quickly reached out to its customer base on its official X account after the outage. On May 14, Coinbase sent an update informing customers that they were aware of the outage and were attempting to find a solution. Despite consumers’ inability to use the site for the moment, the firm assured them that their funds were safe.
By stressing that user assets’ security was unaffected by the technological issues, this guarantee sought to calm fears and keep trust. In order to manage user expectations and maintain faith in the platform during these interruptions, it is critical that Coinbase quickly acknowledges the problem and be transparent about it.
As stated on the status page, there are still customers who may encounter issues while trying to transmit cryptocurrency or withdraw fiat, which would indicate a degradation of the service.
Throughout Coinbase’s operating history, similar occurrences have occurred several times. The exchange was one of many that briefly went down on February 28 due to an influx of cryptocurrency traders.
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